V-Mark Aviation believe that the aviation market expects a continually improving service. We aim to establish a long lasting and prosperous relationship with all partners who are interested in the fast growing aviation mark the region. We are committed to providing high quality standard of aviation products and services for our customers, and will continue to strive to accomplish our mission through the sincere dedication and commitment of our active and experienced team.
Customer satisfaction is the critical element in our decision-making
Our work must be done with our customers in mind, providing better products and services than our competition.
We must aim for excellence in everything we do: in our products and service, in their safety and value - and in our customers relations, our competitiveness, and our profitability.
Fast delivery performance
We recognize the importance of fast and reliable delivery and try our best to satisfy our customers’ demands.
Acknowledge the complaint with assigned working days
We ensure consistency within the company in handling and resolving complaints from customers, and to provide quality products, services and customer service.
Accountability for the effectiveness of the ISO9001 quality management system
Ensuring that the resources needed for the quality management system
Customer need and applicable statutory and regulatory requirements are determined, understood and consistently met
Apply risk-based thinking to determine the type and extent of controls appropriate to major external providers and internally provided processes, products and services.
Quality Policy be available to relevant interested parties, as appropriate.